Help Center
Setup, recording, study tools, school calendar feeds and troubleshooting.
Getting started
Your AI
In class and after
School and files
Plans and data
Common problems
- “AI: not connected” in the header
- Record does nothing / no sound bar moving
- “Not enough disk to record safely”
- Pro stopped and I don’t know why
- Codes (TKP-…) and being offline
- Notes are thin or garbled
- Deadlines don’t show / wrong day
- A file was sorted into the wrong folder
- The app crashed during a lecture
- Flashcards look like trivia / the map looks wrong
From the app’s Help panel
Still stuck?
help@tentaku.app — include which tab you were on and what you pressed.